Tone & Terra

These Terms & Conditions govern your use of the Tone & Terra website and the purchase of products from it. By accessing our website or placing an order, you agree to be bound by these terms.

1. General

• The website www.toneandterra.com is owned and operated by Tone & Terra
• By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law
• We reserve the right to update or modify these terms at any time without prior notice

2. Use of Website

• The content on this website is for personal and non-commercial use only
• You agree not to misuse the website, attempt unauthorized access, or interfere with its operation
• Any misuse may result in termination of access

3. Product Information

• We strive to provide accurate product descriptions, images, and ingredient details
• Actual product appearance may vary slightly due to screen or lighting differences
• All products are intended for external use only

⚠️ Always perform a patch test before using any skincare product.

4. Pricing & Availability

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise
• Prices, offers, and product availability are subject to change without prior notice
• In case of a pricing or listing error, we reserve the right to cancel the order and issue a refund

5. Orders & Payments

• Orders are confirmed only after successful payment
• Payments are processed through secure third-party payment gateways
• Tone & Terra does not store your card, UPI, or banking details
• We reserve the right to cancel orders due to stock unavailability, payment failure, or suspected fraudulent activity

6. Shipping & Delivery

• Shipping timelines and charges are detailed in our Shipping Policy
• Delivery timelines are estimates and may vary due to external factors beyond our control

7. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy
• Due to hygiene and safety reasons, opened or used products are not eligible for return

8. Third-Party Services

• Our website may use third-party services for payments, logistics, analytics, and marketing
• Tone & Terra is not responsible for the policies or actions of third-party service providers

9. Limitation of Liability

• Tone & Terra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
• Individual skin reactions may vary; we are not responsible for allergic reactions or misuse of products

10. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Tone & Terra
• Unauthorized use, reproduction, or distribution is strictly prohibited

11. Governing Law & Jurisdiction

• These terms shall be governed by and interpreted in accordance with the laws of India
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

📧 support@toneandterra.com